Job Details
Job Description
🚀 Join Lesaka as a Growth Partner – Deepen Merchant Relationships & Drive Revenue Growth!
📍 Location: Office-based within your assigned region, with periodic merchant site visits
📊 Reporting To: Manager / Head of Growth (Vertical)
👥 Direct Reports: None
Are you a relationship-driven professional with a sharp commercial mindset? Lesaka is looking for a Growth Partner to manage and grow a portfolio of merchants — driving revenue, increasing product adoption, and reducing churn across our fintech ecosystem.
As a Growth Partner, you’ll be the trusted advisor to merchants, helping them unlock the full value of Lesaka’s integrated product suite: Card, Cash, Capital, Software, and VAS. This is a strategic, data-led role focused on retention, upsell, and long-term growth.
🌟 What You’ll Do:
- Grow Revenue: Identify cross-sell and upsell opportunities using data insights and consultative selling.
- Retain & Reactivate: Spot early signs of churn and implement proactive retention strategies.
- Manage Relationships: Build trust through regular check-ins, education sessions, and personalised support.
- Report & Analyse: Maintain CRM discipline, track performance, and share actionable insights.
- Collaborate & Learn: Work with Growth Executives and internal teams to align on growth priorities and share best practices.
💼 What You Bring:
- 3+ years in account management, customer success, or commercial sales.
- Strong analytical skills and experience with CRM tools.
- Fintech, financial services, or merchant services experience (preferred).
- Matric required; tertiary qualification in Business, Commerce, or Marketing is a plus.
- Excellent communication and relationship-building skills.
🔑 Key Traits We Value:
- Customer relationship mastery
- Commercial acumen
- Consultative selling ability
- Data-driven decision-making
- Accountability & ownership
📈 Your Impact Will Be Measured By:
- Revenue growth across your merchant base
- Product penetration and upsell success
- Churn reduction and merchant retention
- CRM accuracy and reporting discipline
💡 Why Lesaka?
We’re not just a fintech company — we’re a movement. At Lesaka, you’ll be part of a team that values entrepreneurial spirit, collective wisdom, and a bias to action. We empower our people to take ownership and make a real difference in the lives of merchants and communities.
Preference will be made to support EE / AA measures